We accept unopened items for a full refund within 30 days of the receipt of your shipment.
To initiate a return, please email firstname.lastname@example.org with your order number and a note on why you would like to return the product. Once your request is approved, you will be responsible for sending your return back using the shipping method of your choice, for instance, DHL, FedEx, UPS, or USPS.
After your return has been processed, you will be refunded the full amount of the items returned, minus the cost of shipping. Depending on your bank or credit card company, it can take 5-10 business days to post the refund to your account.
For any returned items, we do not refund the original cost of shipping.
We do not offer exchanges.